May 29, 2013

News on Ashampoo download

Dear users,

we are deeply sorry for the unexpected problems that occurred during today’s giveaway of Ashampoo Home Designer Pro 1.0.1. Still there is also some good news. If you could not complete the download today, on May 29, make sure to visit GOTD main page tomorrow, on Thursday, May 30. The offer will remain available as the second giveaway of the day on GOTD’s main page (aka GOTD in English).

Please note that Ashampoo team has uploaded all necessary materials to the servers (we have managed to complete the download on several of our test PCs), but even their servers can hardly cope the load properly with a 1GB file. So please keep trying.

Sorry for the inconvenience.

–-
Have a nice day!
GOTD project team

18 Comments »

  1. Excellent. The change to the Ashampoo Downloader worked great. The extra day is quite generous. You folks have gone above and beyond what was expected. Problems happen, how we deal with them reveals character. Thanks to everyone at Ashampoo and GOTD. A+

    Comment by goo — May 29th, 2013 at 4:17 pm
  2. how-to: Request FREE full-version key

    Comment by Gast — May 29th, 2013 at 5:15 pm
  3. Cannot get activation key. Put in my e-mail but get no response. Not in my spam folder.

    VERY DISAPPOINTED

    Comment by David — May 29th, 2013 at 5:45 pm
  4. I’ve downloaded via 20mbs connectionand attempted install several times now. Each time, after the ashampoo downloasder, I get a dialog box saying “the program files are corrupted”

    Comment by Charles Brotman — May 29th, 2013 at 5:52 pm
  5. I followed the readme doc instructions and the software apparently installed fine. I got to the “Request FREE full version key” button and the button does nothing. I expected it to go to a registration page but it did not. I went to ASHAMPOO.com and opened an account. That did not help. How do I register the software before the GOTD time period expires?

    Comment by Lee Fox — May 29th, 2013 at 10:57 pm
  6. I downloaded the 1.9mb setup file fine, had one failed attempt during the subsequent download which worked fine and was surprisingly fast as well. The program installed easily, and the registration was immediate and simple, so I have no idea what the issue could be. Sometimes downloads fail because of a firewall or AV software, so you could turn those off during DL, not much risk from GOTD :) Thanks again for an awesome piece of software!!

    Comment by Philtr — May 30th, 2013 at 5:54 am
  7. Ashampoo downloader took hoursand still was going, did not complete and was a waste of time after getting the pre install from your site.

    Comment by JayMo — May 30th, 2013 at 6:20 am
  8. The download worked well this morning (2sd day). Everything went like clockwork this time, after 4 failed trys yesterday. Thanks for the extra time and work to make this available.

    Comment by Sandra — May 30th, 2013 at 7:23 am
  9. Wow.
    Two days, troublesome download, no working key, no useful help yet.
    It’s amazing.
    What a shame, Ashampoo.
    Well, shame on me, as I’m depending on a freeloader system to obtain a licensed copy…

    =(

    Comment by Oneiros — May 30th, 2013 at 10:10 am
  10. Great giveaway. Maybe.
    Well it was extended to a 48hr giveaway period because SO MANY users were unable to download/install within the 24hr period.
    Here the giveaways run fro 08:00-08:00. I tried many times via both the GAOTD installer and the direct Ashampoo link. Always failed. Our broadband connection speed is variable, slow during peak times – too slow to stream video during the evenings.
    I came home from a working a 12hr nightshift at 07:00 today and the internet connection was faster, I started the GAOTD downloader, and whilst I was watching the progress bar, fell asleep. Yep this tim it was successful and when I woke was waiting for me to start the installation. After 08:00.
    Oh well!

    Comment by Norman — May 31st, 2013 at 5:59 am
  11. After a four hour failed attempt to download I managed a full download after a further seven hours. Clicked to get the activation key and received a message that they had emailed it to me. A day later it has still not come and is not in any spam filter and Ashampoo have not responded to my emails. This is clearly not how a company should treat customers. The software looks very good but what is the use of providing software through GAOTD if the company is not prepared to provide initial service.

    Comment by Peter — May 31st, 2013 at 7:59 am
  12. The “request FREE full version” button did not work within the program so I could not register it. I posted a request for help and I also got an account with Ashampoo.com but no help was forthcoming. I could not register the software within the allotted time so I guess I missed out, thanks for nothing.
    I know this isn’t the first Giveaway that GOTD has done so why was it so fraught with problems?

    Comment by Lee — May 31st, 2013 at 10:41 pm
  13. I really had no trouble with the download but I never got the activation key. I entered my email & a password to create/register my account but never got an email. I also clicked on the Get FREE Activation key, entered my email & never got an email. I checked my spam folder & it wasn’t there either. I emailed Ashampoo using the Contact Us information and got a response saying, “create your account/register your product & check your spam folder”. I responded saying I had tried to create an account/register my product but never got the confirmation email to complete it & it wasn’t in my spam folder either. They responded by saying, “check your spam folder”. I responded by saying “I’VE CHECKED MY SPAM FOLDER”. They responded by saying “something is blocking the email”. I responded by saying, “It’s interesting that I get the so-called customer service responses with no problem, but I can’t get the registration/activation emails.” I currently have no blocks/filters set on my email – everything either goes into my email folder or my spam folder. Can somebody please help me get the activation key?

    Comment by Pattiemelt — June 2nd, 2013 at 1:08 pm
  14. @Pattiemelt: You’ll find it in your Ashampoo account. Go to their website, log in, and click MyAshampoo at the top of the page. Then see ‘Your Keys’ under Overview.

    Comment by SR — June 3rd, 2013 at 12:58 pm
  15. Such a pity that AShampoo continues to bombard my email addy with offers, and has been doing so since I created an account for one of their products sponsored by GOTD some four years ago… who knows what my account ID was, ‘way back then’
    Its impossible to delete the account without that ID.
    I had to create a mail filter to delete the daily trash that I receive.

    Comment by Kev Murphy — June 4th, 2013 at 3:16 am
  16. Well this would have been awesome if it wasn’t so problematic downloading it and wasting my data allowance on something that wasn’t going to work twice due to server issues. Meh. Guess I’ll just have to wait for the next decent unusual giveaway from GAOTD. Until then…back to the usual malarky.

    Comment by Marcus — June 11th, 2013 at 8:30 pm
  17. Pls republish it. It did not work last time.

    Rgds

    v p s

  18. Ashampoo Home Designer Pro is very interesting program.
    Will it ever be downloaded from GOTD?

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